AAG Cloudwatcher data update

Dear All,

Still a problem in present Prism software: Updated information of the AAG Cloudwatcher system.
Apparently when Prism is connected with the AAG Cloudwatcher through a COM port then prism updates it’s information every minute or so.
But the problem remains when prism is not connected directly to the AAG cloudwatcher.
I have the system setup that it reads the data file generated by the SOLO.

And with this setup, the data is read only one time, when connecting to all equipment and then it stops refreshing. The file itself generated by the SOLO is updated once a minute.

Can this problem be fixed? Otherwise using prism in an Automated setup is not possible without any human background safety…

Thank you.

Any update on this problem?